Frequently Asked Questions
What is included in the shipping membership?
What is included in the shipping membership?
Our annual membership provides fast and reliable shipping with maximum 3-day transit via FedEx, no minimum bolt order requirements, and real-time tracking.
How much does the membership cost?
How much does the membership cost?
The annual membership is $375 for one year, payable by credit card.
Can I cancel my membership?
Can I cancel my membership?
No cancellations are allowed during the membership period. However, you can cancel up to 30 days before renewal.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).
When does the membership renew?
When does the membership renew?
Membership is for one year. You will receive a renewal notice 30 days before the end of your term.
Is there a minimum order requirement?
Is there a minimum order requirement?
No, there are no minimum bolt order requirements. Order exactly what you need!
How long does shipping take?
How long does shipping take?
We offer maximum 3-day transit from the time FedEx picks up your order.
What payment methods are accepted?
What payment methods are accepted?
The membership fee is $375 and can only be paid by credit card (no exceptions).
How Do I Join Windham Select?
How Do I Join Windham Select?
Add item 55107-X to any order when submitting your orders to Windham. As soon as we receive your order, Customer Service will generate a separate invoice for Windham Select which establishes the anniversary date. Windham Select orders will begin with the very next shipment.
Are Winterfleece products included in Windham Select?
Are Winterfleece products included in Windham Select?
WinterFleece products are not included in Windham Select. Instead, place your order to ship any eight or more bolts in any combination of WinterFleece Prints, solids or Micro Chamois and receive 30% off Fedex Ground shipping.
